Why can’t I log in?

If you have any issues logging into your account, we recommend you to try the following actions:

• Check that the email typed is the one you used to register.
• Verify that the caps lock are not activated.
• Erase any blank spaces left on the beginning or end of the email and password fields.
• Clear your cache and refresh the page.
• Check your internet connection.

If you still need help, please contact our Customer Service Agents.